Refund policy

We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund, for any reason. To start a refund, contact us at artoflines@yahoo.com with your order number and the reason for your request. There is no need to send the item back to us, no matter where you're located — once your refund is approved, you're welcome to keep it.

Damages and issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can make it right. European Union and international customers If you're located in the European Union, you have a legal right to cancel your order within 14 days of receiving it, for any reason and without justification. Our own policy goes further than this requirement: you have 30 days, not 14, and you do not need to return the item to receive your refund.

Refunds: Once we've reviewed your request, we'll let you know if it's been approved. If approved, you'll be automatically refunded to your original payment method within 10 business days. Please note it can take additional time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since your refund was approved, please contact us at artoflines@yahoo.com. Exceptions We reserve the right to decline refund requests made outside this 30-day window, or that we reasonably believe to be fraudulent or abusive. Sale items and gift cards are not eligible for refunds unless otherwise stated at the time of purchase.